Privacy Policy
Last updated: 17/07/2025
Welcome to ApartLinker. This Privacy Policy explains how we collect, use, and protect personal data — both from our users and from their clients — when using our service.
1. Data We Collect
We collect only the data necessary to operate the platform effectively. This includes: first name, last name, email address, billing and business information for invoicing purposes, and Stripe OAuth credentials. Additionally, we fetch property data from Smoobu and create Stripe customers using your clients’ email addresses. We do not store Smoobu API keys.
2. Use of Data
We use this data to authenticate users, provide account access, manage payment automation, send emails on your behalf (e.g. payment-related messages), and issue invoices. Clients' email addresses are only stored to facilitate Stripe customer creation.
3. Emails and Message Delivery
ApartLinker uses Resend (https://resend.com) to send automated emails, including payment notifications and other booking-related messages. These emails may be sent to you or your clients. Resend acts as a data processor, handling recipient names, email addresses, and message metadata purely for delivery purposes.
4. Payment Method Storage
When subscribing to a paid plan, your payment method is stored securely via Stripe for recurring billing. If your payment fails after several retries, your plan is downgraded. You may contact support to manually remove your stored payment method.
5. Use of Third-Party Services
We use third-party providers to operate our platform: Supabase (database), Vercel (frontend/backend hosting), Stripe (payment processing), Smoobu (channel manager integration), and Resend (email delivery). Your data may pass through or be stored by these services, but is never sold or shared beyond what's required for functionality.
6. Data Security
We apply appropriate technical and organizational measures to protect all stored data. Stripe credentials are stored securely, and access is restricted to ensure your information remains safe.
7. No Cookies or Tracking
We do not use cookies, browser tracking, analytics tools, or IP logging. Your activity on the platform is not tracked.
8. Data Retention
User data is retained only for as long as necessary to deliver services and comply with legal requirements. Business data is kept for accounting and invoicing purposes.
9. User Rights (GDPR)
In accordance with the GDPR, you have the right to access, correct, delete, or restrict processing of your personal data. You may also object to processing or request data portability where applicable.
10. Exercise Your Rights
To exercise any of your rights, please contact us at: team@apartlinker.com
11. Changes to the Privacy Policy
We reserve the right to update this privacy policy at any time. Continued use of the platform after changes constitutes acceptance.
12. Contact
For any privacy-related questions, please contact us at: team@apartlinker.com
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